Returns & Exchanges

REFUND & EXCHANGE POLICY

At Zayna Furniture, we offer a 30-day return and exchange policy. If 30 days have passed since your purchase, we are unable to offer a full refund or exchange.

Eligibility for Returns:

To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. A receipt or proof of purchase is also required to complete your return.

Refunds

Once we receive and inspect your return, we will send you an email to confirm that we’ve received your item. We will also notify you whether your refund has been approved. If approved, your refund will be processed and automatically credited to your original method of payment within a few days.

Late or Missing Refunds:  

If you haven’t received your refund, please follow these steps:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time for the refund to post.
3. Contact your bank; there may be a delay in the refund being posted.

If you've followed these steps and still haven't received your refund, please reach out to us at info@zaynafurniture.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please email us at info@zaynafurniture.com.

Shipping Returns

To return your product, please mail it to:  

Zayna Furniture  

3959 NW 19th St,  

Fort Lauderdale, FL 33311,  

United States

Shipping times may vary based on your location. For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of returned items.

Need Help?

For more information about our privacy practices or to make a complaint, contact us at:

- Email: info@zaynafurniture.com

- Phone: +1 954-735-3113