Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how zaynafurniture.com ("the Site," "we," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additionally, if you contact us for customer support, we may collect further information. We refer to any information that can uniquely identify an individual as "Personal Information." Below is a list of the types of personal information we collect and the reasons we collect them.

Device Information

- Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and how you interact with the Site.

- Purpose of collection: To load the Site accurately for you and analyse Site usage to optimise our services.

- Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information

- Examples of Personal Information collected: Name, billing address, shipping address, email address, phone number, and payment information.

- Purpose of collection: To provide products or services, process your payment information, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide relevant information or advertising based on your preferences.

- Source of collection: Collected directly from you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that your child has provided us with personal information, please contact us at the address provided below, and we will delete the information.

Sharing Personal Information

We share your personal information with service providers to assist in providing our services and fulfilling contracts with you. For example:

- We may share your personal information to comply with applicable laws, respond to subpoenas, search warrants, or other lawful requests, or protect our rights.

Behavioural Advertising

We use your personal information to provide targeted advertisements or marketing communications that we believe may interest you. For example:

- We use Google Analytics to understand how customers use the Site. More information on how Google uses your personal information can be found (https://policies.google.com/privacy?hl=en). You can also opt out of Google Analytics (https://tools.google.com/dlpage/gaoptout).

- We share information about your Site usage, purchases, and interactions with our ads on other websites with advertising partners. This sharing may occur directly with partners or through the use of cookies or similar technologies.

To learn more about how targeted advertising works, visit the [Network Advertising Initiative’s educational page](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).

You can opt out of targeted advertising by using the following links:

- [Facebook](https://www.facebook.com)

- [Google](https://www.google.com/settings/ads/anonymous)

- [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)

Using Personal Information

We use your personal information to provide our services, including offering products for sale, processing payments, shipping orders, and keeping you updated on new products and offers.

Lawful Basis

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information based on:

- Your consent;

- The performance of the contract between you and the Site;

- Compliance with legal obligations;

- Protection of vital interests;

- Tasks carried out in the public interest;

- Our legitimate interests, which do not override your rights and freedoms.

Retention

When you place an order through the Site, we retain your personal information for our records unless and until you request its deletion. For more information on your right to erasure, please refer to the "Your Rights" section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when it has a legal or significant effect on you. Our automated decision-making includes:

- Temporary denylist of IP addresses with repeated failed transactions (persisting for a few hours).

- Temporary denylist of credit cards associated with denylisted IP addresses (persisting for a few days).

Selling Personal Information

Our Site sells personal information as defined by the California Consumer Privacy Act (CCPA).

Your Rights

GDPR

If you are an EEA resident, you have the right to access the personal information we hold about you, port it to a new service, and request correction, updating, or erasure. To exercise these rights, contact us using the information provided below.

CCPA

If you are a California resident, you have the right to access the personal information we hold (Right to Know), port it to a new service, and request correction, updating, or erasure. To exercise these rights, contact us using the information provided below. You may also designate an authorised agent to make these requests on your behalf.

Cookies

We use cookies to improve your browsing experience by remembering your preferences. Cookies also help us analyse website usage. You can manage your cookie preferences in your browser settings.

Text Marketing and Notifications

By providing your phone number during checkout or subscribing to our text notifications, you agree to receive up to 10 text marketing messages per month. To opt out, reply with "STOP" or use the unsubscribe link. Message and data rates may apply.

Do Not Track

We do not alter our data collection practices in response to Do Not Track signals.

Changes

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Please review this policy periodically.

Contact Us

For more information about our privacy practices or to make a complaint, contact us at:

- Email: info@zaynafurniture.com

- Phone: +1 954-735-3113