Understanding Your Order & Delivery Process at Zayna Furniture

Once you complete your online purchase of in-stock items, we immediately start processing your order. Here’s a brief overview of the steps:

Local Delivery: For our valued customers within a 50-mile radius, orders placed before 12 pm can sometimes be delivered on the same day. However, please allow a window of 2-3 days for local deliveries.

Order Processing: Your item is prepared for shipment soon after the purchase is finalized. We verify the receiving address and await payment approval.

Nationwide  Shipping

Shipping and Delivery: Though we aim to meet our estimated delivery timelines, we cannot control exact delivery times, and delivery dates aren’t guaranteed. Factors such as holidays and adverse weather conditions might lead to minor delays. For orders outside our local area, please anticipate a delivery window of 2-3 weeks.

Billing Information: If you purchase with a credit card, you’ll only be billed once your item ships. For debit or credit card purchases, you might notice a temporary charge upon order confirmation. This standard procedure verifies the card’s validity. Rest assured, this charge will be reversed, and you’ll be billed the full amount when your item ships.

Please note: We currently don’t offer expedited shipping options outside our local delivery zone.

We value your trust and aim to provide a seamless shopping experience at ZaynaFurniture.com. If you have any concerns or questions, don’t hesitate to reach out to our dedicated customer service team:

📞 Phone: 954-735-3113
📧 Email: Info@zaynafurniture.com

Nation Wide Shipping 

  • Curbside – This is a curbside delivery one man. carrier will lower shipment to the ground



At ZaynaFurniture.com, we place your security and privacy at the heart of our operations. Our Credit Card Verification process is a testament to our unwavering commitment to safeguarding your personal details and ensuring a secure shopping experience.

Why Verification Matters:

  • Your Safety, Our Priority: Unlike a storefront transaction where a driver’s license is sufficient, online shopping presents unique challenges. That’s why we employ a rigorous yet discreet verification method with your credit/debit card issuer. This step is crucial in confirming your identity and the authenticity of your purchase, fortifying your privacy, and preventing any fraudulent activities.
  • Seamless Shopping Assurance: While we can’t see you in person, we strive to know our customers are genuine. This careful checkup ensures that your credit is shielded and that your shopping experience is nothing short of genuine Zayna elegance.

Shipping to a Different Address?

  • Flexibility for Your Convenience: If your desired delivery location differs from your billing address, we’ve got you covered with a simple solution. Simply reach out to your card’s issuing bank and request to add your preferred shipping address as an authorized alternative in their records.
  • Collaborative Verification: Once you make your purchase with us, we’ll contact your bank to validate the newly added ship-to address. This verification is done using the bank details you provide, so please ensure they’re accurate.
  • A Tiny Patience for Extra Security: Adding an alternate shipping address may introduce a brief additional verification period. We kindly ask you to allow an extra day for this process to be completed.

This meticulous approach is designed to not only protect you but also to enhance your trust in ZaynaFurniture.com, where your home’s beauty and your security are both taken seriously. We appreciate your understanding and cooperation as we create a secure, trustworthy environment for all your home furnishing needs.


At ZaynaFurniture.com, where style meets comfort, we understand the excitement that accompanies the anticipation of your new furniture’s arrival. Our commitment is to ensure that your experience is as seamless and delightful as the furniture we offer.

For Our Local Lovelies:

  • Swift Delivery: If you’re local to our area, we’ve got fantastic news! Our in-stock items are ready to find their new home with you in just 2-3 days. We prioritize your order so that it’s processed, packed, and dispatched posthaste, because we know how much it means to you.

For Our Nationwide Family:

  • Timely Arrival: Across the country, from the bustling city corners to the tranquil suburban stretches, we’ve got you covered. For our cherished nationwide customers, you can expect your new pieces to arrive within a comfortable time frame of 1-3 weeks. Your wait will surely be worth it, as we take every measure to ensure your furniture is handled with the utmost care and arrives in impeccable condition.

Friendly Assurance:

  • Personalized Updates: We’ll keep you informed every step of the way. As your order is processed, shipped, and journeys across the miles, we’ll make sure you’re not left wondering about its progress. Your peace of mind is as important to us as your patronage.
  • Weather or Not: Even if Mother Nature has a different plan, we’re here to navigate through any unexpected weather delays. We’ll communicate and cushion any blows that storms may try to deliver.
  • No-Rush Billing: With our thoughtful billing process, your credit card will only reflect the cost of your purchase once your items are en route. And don’t be surprised if you see a temporary hold – it’s just us ensuring everything is tip-top with your payment method before the final charge is made when your delivery is confirmed.

We want the excitement of decorating your space with ZaynaFurniture.com to start from the very moment you browse our selection to the joyous day of delivery. Your home is your sanctuary, and we’re honored to be a part of creating that comfort. Thank you for inviting us into your space, and we promise to make every moment count!


Same Day Delivery*  Conditions Apply! For our valued customers within a 50-mile radius, orders placed before 12 pm can sometimes be delivered on the same day. However, please allow a window of 2-3 days for local deliveries.
Delivery Times
9AM – 6PM  A 3-hour window is provided for your delivery.
30-minute Call Ahead, We will let you know we are on our way to your home.
Pre-delivery Inspection
We assemble and inspect all product in our warehouse.
Full White Glove Service
We place all furniture in the room of your choice.
We assemble, mount hardware, plug in cords, and test to ensure all are working properly.
We remove all packaging materials and prepare it for recycling.
Satisfaction Guaranteed
Before we leave, our service technician will connect you with a Customer Care agent to confirm your satisfaction.
Our Local orders are delivered by Florida Furniture Logistics . Deliveries are generally scheduled between Monday thru Saturday 9:00 am thru 6:00 pm. It is the Customers responsibility to notify us ahead of time, when placing an order if there are any restrictions for weekend delivery. Our Delivery Crew or Ground Freight carriers will contact you to schedule a delivery window with you. Carriers try their utmost to deliver between the scheduled appointment times. However, please understand that these are just estimated time-frames and we cannot guarantee this window. If the delivery window changes, we make every attempt to notify you. Please note that any missed deliveries may incur additional re-delivery costs.


Backorder items are temporarily out of stock and is not available for purchase on our site. A Backorder item that you may need to place a order you will need to contact customer service at 954-735-3113 for further assistance. If you place a backorder with a customer service representative you  will be notified of the status of your item via email. You will not be charged for Backorder items until they ship from our warehouse.


We use this service to ship small, lightweight items. We ship via all major ground carriers, including FedEx, UPS, and United States Postal Service (USPS). Your local driver will bring your order to your front door or main entrance Monday through Friday during normal business hours. Small package deliveries are not required to have a signature on the delivery slip at the time of delivery.

Heavy and/or oversize items will be shipped by Freight Threshold Delivery. This is a dependable and economical service with deliveries being made Monday thru Friday during business hours. Deliveries are scheduled in a 4-hour time window and a freight company representative will contact you by phone to arrange a delivery appointment. With curbside service, your items will be left at the curb, just inside your driveway. A signature will be required. Please note that this service does not include delivery inside your home or office, so be prepared. If you want to save a little money on shipping and have friends to help you move and unpack, this is your best option.

Please make sure that you inspect the packages at the time of delivery. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, “Product Damaged” clearly on the sheet the delivery agent asks you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem. Please note that damaged packaging does not always mean damaged items.

By signing the delivery slip during a delivery you are accepting the merchandise “in good and satisfactory condition” and thus assume the responsibility if the merchandise is later found damaged. In order to avoid this please be sure to inspect the merchandise prior to signing the delivery slip. If you do discover any damage during your inspection please be sure to note ALL damages on the delivery slip. Failure to do so may make it difficult for us to resolve your claim. For a full description of what to do if your item(s) arrive damaged please see our Damages and Defects Policy.

This service includes a delivery appointment, inside placement of an item, carrying an item up to two flights of stairs, unpacking, light assembly up to 30 minutes, and the removal of any packing material. If you truly want a no hassle delivery experience, this is your best option. White-Glove Delivery does not include the moving or removal of any existing furniture; please make sure that your area is cleared before delivery personnel arrives. Make sure your floors and walls are covered/protected prior to delivery as Zayna Furniture nor the carrier will be held liable for damage to your personal property. Delivery does not include the set-up or re-installation of any electrical equipment or home electronics

Measuring for Delivery

Quick Fit Questions
  • Can our delivery truck fit down your road?
  • Will the furniture fit through all doorways?
  • Will your hallway size allow our team to fit through with product?
  • Will the furniture fit up your stairway?
  • Is your room ready for the product?
  • Will the furniture fit into the room?

For apartment buildings or homes with elevators, it is important to measure the elevator interior height, elevator opening and opposite wall distance.

*If delivery is refused because the purchased item(s) cannot fit into the home or room(s) by the delivery agents, the customer is responsible for any/all return costs in accordance with our return policy.

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